Author: IMCQQ

The Link Between Customer Service and Profits

IMCQQ
The Link Between Customer Service and Profits

Did it ever cross your mind whether there is any link between profits and customer service?  Many research and studies have been done on this aspect. Yes! There is a very strong linkage between the two.   Though sometimes we have seen some companies maintaining good profits although their customer service sucks. This normally happens if they hold monopoly in the market or they are the most convenient ones people go to. Even under such circumstances, it will be better for them to give excellent service.  If they choose not…

9 Strategies To Increase Customer Satisfaction

IMCQQ
9 Strategies To Increase Customer Satisfaction

In today’s business world providing excellent customer service is the competitive edge irrespective of the type of industry. Customer Satisfaction is your goal. In every business  where customer acquisition expenditures are increasing, small to large corporations  need to focus on creating a customer experience to enhance customer satisfaction.     Right here I will be sharing 9 game-changing concepts in order to help you on your techniques to improve your customer service and customer satisfaction:   You must treat your customers like they are your BOSS   Your customer is…

Let’s Reignite A Customer Service Revolution

IMCQQ
Let’s Reignite A Customer Service Revolution

Customer Service Revolution If you are really not happy with the level of customer service in  your society or country or your neighborhood, I invite you to join me to launch a SERVICE REVOLUTION that is designed to take the current service to the next level. Let’s get everyone to improve how they interact with each other in their service relationship. You would have been really disappointed with the service you received some time ago or maybe just recently during your journey to convenient store or shopping mall or bill…